Member & Subscriber Retention
Khateri Consulting offers flexible proposals at competitive pricing to fit your unique needs.
If you're working on a membership project and find you're lacking the resources you need, bringing in Khateri Consulting can help fill in the gaps.
Project-Based:
Khateri Consulting can act on an as-needed basis for those miscellaneous questions or last-minute panics.
Temporary
Consulting:
Long-Term
Partnership:
Have all the benefits of a "Membership Manager" on staff.
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Project Based
Project Based proposals center around usually one major project an organization is working on. Depending on the project, Khateri Consulting can create a proposal based on a lump sum or hourly rate. Some examples of projects billed as a Project Based proposal:
Renewals/Retention
After a patron becomes a member/subscriber, the work doesn't end there. Your patrons require continuous cultivation that ensures that they keep coming back year after year. Let us work with you to develop materials, timelines, and tracking tools to keep engaged with your members/subscribers that will make renewals easy.
Acquisitions
Healthy member/subscriber growth is a combination of a robust renewal rate and a competitive acquisition program. This includes the return of members who have lapsed in their renewals. Let us work with you to develop materials, timelines, and tracking tools to create a thoughtful acquisition push that will increase the likelihood of getting a "yes"!​​​
Temporary Consulting
Our Temporary Consulting format is designed for those small, one-time needs that you may have. Temporary Consulting proposals are based on the hourly rate of your consultant. Some examples of projects billed as a Temporary Consulting proposal:
Emergencies
Emergencies and last-minute panics happen all the time. For example, an error message or an automation that used to work and now doesn't. Instead of trying to find and fix the issue while simultaneously mitigating the effect of the problem, let us work to resolve the problem quickly so you can get back to normal.
Reporting
We can build reports that presents your data in ways that gives you the power to make informed decisions quickly! We can also create dashboards that allow the information in these reports to be easily understood and shared with your external stakeholders.
Automation
Whether it's an email or letter, the more personalization you can include the more a patron will feel valued instead of a number. But personalizing upwards of hundreds of emails and letters manually to achieve this is time not well spent. Let us develop templates and systems that would allow you to automate part of the process.
Long-Term Partnership
Long-Term Partnerships are our way of giving you all the benefits of a full-time staff member. To acknowledge the commitment, Long-Term Partnership proposals are offered at a discounted rate compared to Project Based and Temporary Consulting proposals. Due to the time commitment involved, we are limited to the number of clients we can take on as Long-Term Partnerships. Some examples of projects billed as a Long-Term Partnership proposal:
Strategic Planning
Understanding your patron's journey with your organization is the first step in building a successful renewal/retention plan. Allow us to learn about your organization and your patrons to develop a strategic plan that will include a historic analysis, outline of the desired patron journey, and recommendations for member/subscriber growth!
Marketing
The build up to the ask is just as important as the ask itself. Patrons are more likely to purchase a membership/subscription if they are in love with your organization already. Allow us to take a look at your points of contact and create suggestions on how you can increase your patron's awareness of your organization before you ask about subscribing.
Members to Donors
In the patron journey, becoming a member/subscriber is ideal but often not the final stage. Ultimately you want your patrons to be members/subscribers AND donors. Let us work with you to look at your crossover and create a plan to encourage more of your patrons to contribute to your organization in more ways.
